Audit, Compliance & Security
Review activity, handle GDPR requests, and track consent.
View and search audit log
An administrator views, searches, and filters the system-wide audit log to investigate changes, access events, and security incidents.
GDPR data export (right of access)
An administrator exports all personal data held about a Contact in response to a data subject access request (DSAR).
Anonymize contact (right to erasure)
An administrator anonymizes all personal data for a Contact in response to a GDPR Right to Erasure request. The Contact record is preserved with redacted values; related records (activities, tickets, opportunities) are preserved with anonymized references.
Manage contact consent
A user records, views, or withdraws marketing consent for a Contact. Consent status controls whether the Contact receives campaign and drip-sequence emails.
Record cross-tenant actions in the company's audit trail
Whenever a host-side user — the Platform Operator or the host administrator — acts on a company, the platform records the action in that company's own audit trail, so the company's Owner and Admins can see everything the vendor did.