Manage several telegram integrations for the same company
A company connects more than one Telegram bot — for example one per brand or department — and administers each independently.
When this happens: Admin opens Admin — Channels.
Step by step
- 1
Open Admin — Channels and filters by Telegram.
Lists every connected Telegram bot with its
@username, state and last successful sync. - 2
Open *@support_bot* and *@sales_bot* in turn; each shows its own conversations, health and AI toggle.
Good to know
- Each Telegram bot is a fully independent
ChannelConnection— its own token, webhook and conversations.