Manage several email addresses for the same company
An Admin works with several connected mailboxes independently — each with its own state, sync, rules and signature.
When this happens: Admin opens channel administration with more than one connected mailbox.
Step by step
- 1
Open
/admin/channels/email.Lists every connected mailbox — *support@*, *sales@*, *info@* — each with its own state, last sync time and rule count.
- 2
Open the *sales@* detail page and edits its inbox-inclusion rules and signature.
- 3
Connect a third mailbox, *billing@*; it appears alongside the others with its own independent state and sync.
Other paths
Disconnect one mailbox
Disconnects *info@* (the generic FR-15 disconnect action). *support@* and *sales@* keep syncing unaffected.
Good to know
- Each connected mailbox is an independent
ChannelConnection, with no shared state, rules or signature.