Manage several email addresses for the same company

An Admin works with several connected mailboxes independently — each with its own state, sync, rules and signature.

When this happens: Admin opens channel administration with more than one connected mailbox.

Step by step

  1. 1

    Open /admin/channels/email.

    Lists every connected mailbox — *support@*, *sales@*, *info@* — each with its own state, last sync time and rule count.

  2. 2

    Open the *sales@* detail page and edits its inbox-inclusion rules and signature.

  3. 3

    Connect a third mailbox, *billing@*; it appears alongside the others with its own independent state and sync.

Other paths

Disconnect one mailbox

Disconnects *info@* (the generic FR-15 disconnect action). *support@* and *sales@* keep syncing unaffected.

Good to know

  • Each connected mailbox is an independent ChannelConnection, with no shared state, rules or signature.